EVO Dynamics

Analyze - Visualize - Optimize

A powerful dashboard to measure your AI's effectiveness

01.
Infinite Channel Integrations
02.
Conversational Analytics
03.
Any API Integrations

Infinite Integrations

Connect with your customers wherever they are

Diversification is key. Our Infinite Channel Broker enables you to connect to any social media communication channel which offers an API.

Make sure you are findable. Having an open communication with your customers is as important as being able to sell.

Have a system not listed here? No sweat. We integrate with any API.

Choose your Channels

Chose your Channels

    WeChat

    Weibo

    Facebook

    Twitter

    Line

    WebChat

    Skype

    Instagram

    Telegram

    Kaokaotalk

    Business Whatsapp

    HTML5

    Alexa

    Google Assistant

    Slack

    WeChat
    Weibo
    Facebook
    Twitter
    Line
    Webchat
    Skype
    Instagram
    Telegram
    Kaokaotalk
    Business Whatsapp
    HTML5
    Amazon Alexa
    Google Assistant
    Slack

    Conversational Analytics

    How are your customers interacting with your brand? What are their questions?

    Conversational Analytics is increasingly becoming a critical need for businesses wishing to know their audience better and drive customer experience. Specific benefits include sentiment analysis, enhanced social listening and better personalization.

    Conversational data helps to make sense of how users are interacting with your brand.

    EVO Conversational Analytics - Conversational Timeline
    EVO Conversational Analytics - Conversational Flow Chart
    EVO Conversational Analytics - Conversational Flow Chart

    Conversational Analytics

    How are your customers interacting with your brand? What are their questions?

    Conversational Analytics is increasingly becoming a critical need for businesses wishing to know their audience better and drive customer experience. Specific benefits include sentiment analysis, enhanced social listening and better personalisation.

    Conversational data helps to make sense of how users are interacting with your brand.

    More than 50 reports to drill down thousands of conversations

    Engagement

    Fall Back Rate

    User Satisfaction

    Conversation length

    Enhanced Conversations

    Resolution time

    Reply time

    Conversation Path

    Knowledge Retention

    Deep User Profiles

    Goal Completions

    AI Effectiveness

    Agents Efficiency

    Tags Generated

    Order Increase

    Resolved Questions

    First Time Resolution

    Unanswered Topics

    Exit Rate

    Served Customers

    Chose your reports

    Chose your reports

      Engagement
      Fall Back Rate
      User Satisfaction
      Conversation length
      Enhanced Conversations
      Resolution time
      Reply time
      Conversation Path
      Knowledge Retention
      Deep User Profiles

      Goal Completions
      AI Effectiveness
      Agents Efficiency
      Tags Generated
      Order Increase
      Resolved Questions
      First Time Resoltuion
      Unanswered Topcis
      Exit Rate
      Served Customers
      All

      Powerful API Management System

      Collect, store and protect your data effectively.

      Our steady evolving architecture allows easy integration with any system through smart API management

      We integrate and push all collected data to your CRM system or any other platform which provides an API. Automate CRM updates, connect to your existing tools and created customized reporting’s.

      API Integrations
      Infinite Chanels
      Conversational Analytics
      DB connector
      Multiple Neural Networks
      CRM Automation
      Integrate with your systems

      Tell us about your integration requirements

        Connect your AI

        Connecting your AI

          Specify your AI provider

          DialogflowWitLuisWatsonother

          Specify your Channel

          FacebookWechatWhatsappTwitter

          Specify your CRM

          SalesforceZenDeskKawoSplio

          Don't have an AI yet? We can build you one

          EVOLVE now

          EVO Creations
          Evolution as
          a Service

          Let's Talk

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